Online stores are gaining popularity every day. "Ebey", "Amazon", "Aliexpress" are only the largest platforms, and how many still little-known ones?
The system of orders on the Chinese "Aliexpress" is veryit's simple: you find the goods, send it to the basket, fill in the delivery fields with the necessary information, make payment, and after confirming it, the purchase begins its journey. But sometimes after the payment, the message "is expected to be sent" appears (on "Aliexpress"). What does this mean and why is the goods delayed? Let's understand.
The buying process goes through several stages:
How much is expected to be sent to "Aliexpress",depends on the specific seller. Usually in the description of the goods they indicate the period during which the parcel will be sent. Most often, you will have to wait two to four days from the date of payment confirmation.
But there are situations when during thefor a week or two, you see "expected to be sent" to "Aliexpress." How much longer to wait? Of course, you can immediately complain to the administration about the dishonorable seller, but it is better to try to contact the sender and find out the reason for the delay.
Perhaps, in China now holidays, so the seller is simply physically unable to fulfill its obligations under the transaction. In addition, the sender can also make it clear how much more you expect to send.
Why is "Aliexpress" expected to be sent for a long time? As already mentioned above, perhaps the reasons for the delay do not depend on the seller himself. But there may be another situation: the sender is a fraudster and he, in principle, did not intend to send you the goods. In this case, if you tried to contact the seller, and he does not respond to your messages, you will have to seek the cancellation of the order.
Unfortunately, to cancel the order without much effort atthe status "expected to be sent" to "Aliexpress" (which means, we already know) will not work. Purchase without problems is canceled before you paid it, then the order is closed only with the consent of the seller. And, most likely, only after a detailed explanation of the reasons for the closure. If you tried to do this, and the seller did not go out with you then, you have to argue.
It is worth noting that canceling orders negativelyaffect the ranking of sellers. Therefore, if you specify the reason, if you want to settle the conflict more or less peacefully, choose "I do not need this order" - in this case, the consequences for the seller will be minimal, and he will just return you money. When specifying other reasons, especially the obvious ones, the sender can not avoid sanctions.
So, the appearance of the message "expected to be sent" to"Aliexpress" - what is it? Is the guaranteed loss of money? In no case. Like any online platform, this site is interested in its customers, so it protects primarily customers. Opening a dispute with providing screenshots of all attempts to contact sellers, ordering information and other data confirming that you have done everything possible to get your purchase is practically guaranteed to help you get your money back. The seller will be punished for dishonesty.
By the way, talking about what it means "expectedsending "to" Aliexpress ", we can not fail to mention some schemes of fraud associated with this status. Sometimes the seller delays sending, and after you contact him, he says that he himself purchased the goods cheaper than planned, or the shipping cost, usually included in the price of the goods, will be lower than originally planned. In this regard, he will offer you a discount, however, to get it, you will have to re-order. For this, the old one will need to be closed, that is, as if to confirm that the goods have arrived to you, and the seller in the meantime will open a new one with a lower price.
Naturally, this is a lie. After you close the order, you can not confirm that the goods have not even been sent to you. There is practically no chance to prove anything, even when presenting all the necessary screenshots.
Therefore, if the seller offers to close the order beforeHow the parcel was sent, you can safely refuse. And if, after some time, a parcel comes with something that you did not order, or nothing at all, you can easily return the money through a dispute.
By the way, as already mentioned above, the reasons for the delaySending is not always connected with fraud and does not always depend on the seller. For example, you see "it is expected to be sent" to "Aliexpress" (what does it mean, you already know). And, blazing with righteous anger, prepare to take action when the seller comes with a proposal to extend the processing time of the order. Do not be afraid. This happens if the goods you ordered are not in stock (for example, after sales, the most common goods are simply not available), or the seller for some technical reasons can not send the package to the time allotted to it by the site.
Usually, in the proposal for the extension of time, the sellerexplains the reasons for the delay. In this situation, it is better to agree, because, perhaps, as compensation for waiting, the sender will put a discount coupon or another pleasant surprise in the package. In addition, if you chose this seller from dozens of others, it means that you attracted something in its product - and it is by no means a fact that in case of rejection of the offer for the extension of the term you will be able to find exactly the same product for the same price from another seller .
Like any online store, "Aliexpress" has its own rules:
At the same time, sometimes it is necessary to enterposition of another person, take into account holidays, lack of goods in the warehouse and other factors that do not depend on it. Therefore, if your purchase with "Aliexpress" does not begin its journey in any way, try first to understand the reasons for the delay, and then go on to the extreme measures.